Comments Relevance API
Find the comments that actually matter under every post
Submit a post and a brand profile, and get back the comments that genuinely talk about your product, scored for relevance, sentiment, and purchase intent, with the spam and filler filtered out.
Comment relevance
842 scanned@maya.skincare
@dlan_99
@thara_buys
Cut through the noise
Separate real, on-topic comments from spam and filler.
Relevance scoring
Every comment gets a score against your brand and product.
Sentiment breakdown
Positive, negative, and neutral counts at a glance.
Purchase intent
Spot the people asking how and where to buy.
Real conversation
Measure the comments that mention your product.
- ✓Each comment is scored for how relevant it is to your brand.
- ✓On-topic conversation separated from off-topic noise.
- ✓Spam and bot comments filtered out before you report.
- ✓An engagement relevance score for the post as a whole.
Engagement relevance score
On-topic
68%
Off-topic / noise
22%
Spam & bots
10%
Sentiment & intent
See how people feel, and who wants to buy.
- ✓Positive, negative, and neutral counts for every post.
- ✓Purchase-intent comments surfaced as their own bucket.
- ✓Sentiment tied back to the comments that drove it.
- ✓Track how reaction shifts as a campaign plays out.
Sentiment across 842 comments
46%positive
Positive 391
Negative 47
Neutral 118
96comments showing purchase intent
How it works
From key to production in four steps.
01
Submit the post
POST the content URL, work platform, and brand profile.
02
We analyse
Comments are scored for relevance, sentiment, and intent.
03
Webhook fires
COMMENTS_ANALYTICS.SUCCESS tells you the job is ready.
04
Fetch insights
GET the report summary and the stream of analysed comments.
The endpoint
One call. Structured data back.
POST
/fairservice/comments-relevancecurl -X POST "https://stg.api.fair-indonesia.com/api/fairservice/comments-relevance" \
-H "Authorization: <your_token>" \
-H "Content-Type: application/json" \
-d '{
"work_platform_id": "fb83e3ca-eae7-4eaa-bf51-601ea4b3daeb",
"content_url": "https://instagram.com/p/Cx9a2bQ",
"brand_profile_url": "https://instagram.com/your_brand"
}'FAQ
Frequently asked questions
It compares each comment against the post and the brand profile you submit, then scores how much it actually relates to your product. Off-topic chatter, spam, and bot comments score low and are kept out of the relevant bucket.
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